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Responsibilities:- Managing Candela Retails Management Software.- Integrations of third-party extensions (loyalty programs etc) to main portal.- Providing POS support to around 20+ terminals.- Training of new features introduced in our POS as per releases.- Production testing of newly introduced features before handing over to terminals.- Troubleshooting server and managing DB.

Design, deploy and maintain IT infrastructure and IT services to meet business requirements, manage the IT resources effectively, to ensure that all staff and users have access to the IT infrastructure, services and support that they need in order to serve customers in an efficient and effective way.
IT Service Management
- Recruit and supervise I.T Team and oversee their professional development and training.
- Provide reliable and effective solutions as per requirements for all business units.
- Improve processes to increase efficiencies, effectiveness and customer satisfaction.
- Develops and manages IT technology budget and monitors and approves related expenditures.
- Responsible to develop and implement policies and procedures for computer systems operations and department improvement, along with HIPAA compliance standards.
- Need to ensure successful delivery of IT issues (Incidents and Service Requests) to address all in-house and client requirements.
- Design and Maintain Company\'s Local and Wide area network infrastructure.
- Implement and monitor network security at all levels.
- Responsible for providing high Internet and email system with appropriate security organization wide.
- Responsible for the provision and provide 24/7 support of IT infrastructure services including desktop applications, IT security and telecommunications for all business units.
- Responsible for IT hardware, software maintenance and procurement.
- Ensure all complaints, Service Request and Queries are fulfilled within TAT.
- Manage IT Procurement.
- Ensure Infrastructure up-time,
- Ensure IT Project Management.
- Ensure Continuous improvement in Infra-structure.

Tech Share Lab is a company providing B2B services. Mainly it provides different management systems, like billing management system, inventory management system, and HRMS.Responsibilities:Starting as an Intern,

Al Noor Trust is a islamic education center,  also offering different short courses
Responsibilities:
- Setting up infrastructure of computer lab
- Ensuring all PC peripherals are working fine
- Monitoring / Supervising  computer lab